This Privacy Policy explains how MLVision Inc. ("MLVision", "we", "us", or "our") collects, uses, discloses, and protects personal information in accordance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.
1. Organization Responsible for Personal Information
MLVision Inc. is accountable for personal information under its control.
- Address: 1250 René-Lévesque Blvd W, Suite 2200, Montreal, QC H3B 4W8
- Email: [email protected]
- Phone: +1 514 555 6743
- Business Number: BN 947382615RC0003
2. Information We Collect
We may collect the following categories of personal information:
- Contact details (name, email, phone number, company)
- Project and inquiry information submitted through our contact form
- Technical data (IP address, browser type, device information) via cookies and analytics
- Camera imagery and video feeds only when explicitly contracted for vision AI services, under separate data processing agreements
3. How We Use Your Information
We use personal information to:
- Respond to inquiries and provide computer vision consulting services
- Deliver, maintain, and improve our MLV-* products and platforms
- Send service-related communications you have requested
- Analyse website usage to improve user experience
- Comply with legal obligations and enforce our agreements
4. Consent
We obtain meaningful consent before collecting, using, or disclosing personal information, except where permitted or required by law. You may withdraw consent at any time, subject to legal or contractual restrictions, by contacting us at [email protected].
5. Cookies and Tracking
Our website uses cookies to remember preferences and analyse traffic. You may accept or decline non-essential cookies via our cookie banner. Essential cookies required for site functionality cannot be disabled while using the site.
6. Disclosure to Third Parties
We do not sell personal information. We may share data with:
- Cloud infrastructure providers (e.g., AWS, Google Cloud, Azure) under data processing agreements
- Professional advisors bound by confidentiality obligations
- Authorities when required by applicable law
7. Cross-Border Transfers
Personal information may be processed in Canada, the United States, or other jurisdictions where our service providers operate. We ensure comparable protection through contractual safeguards.
8. Retention and Security
We retain personal information only as long as necessary for the purposes described in this policy. We implement administrative, technical, and physical safeguards appropriate to the sensitivity of the data, including encryption in transit and access controls on vision training datasets.
9. Your Rights
Under PIPEDA, you have the right to access, correct, and challenge the accuracy of your personal information, and to inquire about our privacy practices. Submit requests to [email protected]. We respond within 30 days unless an extension is permitted.
10. Complaints
If you are unsatisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.
11. Changes to This Policy
We may update this Privacy Policy periodically. The "Last updated" date at the top reflects the current version. Continued use of our website after changes constitutes acceptance of the revised policy.